work · 作品

What we've grown

The work is the evidence: a product we built, code we opened, and client systems running in production. Capability you can see, not claims.

01 in-house · 自研
In-house product · in service

S-tello Trace

Turns real work into business threads AI can act on. Once installed, it records the actual trail of work in the background — who did what, in which context, handed to whom — so scattered, perishable actions become threads AI can read. It's the soil under every delivery we make.

Read the thinking behind S-tello Trace →
02 open source · 开源
03 client work · 交付案例
Customer service / BPO

His clients don't scroll. They search — so we made him the first answer.

A thousand-seat customer-service BPO, long at the top of every major platform's official service marketplace — and growth had been stuck for years. Not a traffic problem: a channel problem. This industry has zero entertainment value; clients don't scroll short video, they search the moment the need appears — and what they found was never him. We didn't join the short-video race. We built a pure-AI GEO content matrix and made him the first answer in search.

Customer service / BPO

The frontline goes to subcontractors. Management goes to AI.

This BPO's frontline seats are subcontracted out. What the chairman actually owns is the layer above: winning clients, leading the team, making the calls — exactly where AI belonged, and the one place no one had touched. He built AI into that layer: his own time back from the daily reports, a management team that runs AI on its own, and cross-analysis that surfaces what no human review could find.

Operations

The faster it grew, the more operations leaked — until the system learned to check itself

In a growth-stage company, operations are the first thing to buckle. Volume climbs, but the process still runs on people, memory, and a few veterans holding it together — and one departure breaks a whole line. This company straightened out its process first, then handed it to AI: operations that ran on sheer manpower became a system that runs, and checks, itself.